Urban poverty in slum settlements in the major cities like Kathmandu is a growing issue on the Nepalese context. Urban services provided by the governing authority are not sufficient for the slum citizens. For them, it may be a far cry in receiving basic services from municipal authorities in Kathmandu. In this context, Samudayik Sarathi implemented 60 days field survey program on 55 slum settlements of Kathmndu valley. 

Municipal service delivery should be made effective in order to make the live practice of sovereignty promoting local democracy. Moreover, it builds the gap between the local government and people.

Since service delivery demands the active role of multi stakeholders, its creates obligatory role of both supply side and demand side. So, it is essential to observe both sides of the service delivery and empower them equal footing. Capacity building of municipal service providers must move concurrently with the citizens so that their capacity to deliver better services can match with the need of citizens.

In the present context very poor social accountability practice found in local governance. The role of civil society organization is vital in breezing the left behind people with the service providing by local government in Nepal.

Th e country’s present democratic practice doesn’t provide people opportunity to interact with their elected
representatives and hold them accountable for their (mis) conduct. The opportunity to cast a vote in a five-year electoral cycle has failed to make the system accountable. This problem is not unique to Nepal; dissatisfaction with government is a global phenomenon (Norris, 1999). Countries are responding to this problem, identified as democratic deficit, by initiating constitutional reform, structural reform in political parties,
electoral reform, and greater public access to government information. Recently, Nepal went beyond all these reforms; from 2006 to September 2015, it was engaged in engineering a new constitution with the objective of making it a secular federal republic with mixed electoral system.